We're updating the issue view to help you get more done. 

Could not connect to JIRA Agile. The connection has timed out.

Description

How to Fix


The fix for this issue can be found on this Atlassian faq page:
Unable to Connect to SSL Services due to PKIX Path Building

Here is the error log when we try "Connect now" in Administration -> Jira Agile Integration :

2014-02-05 13:34:03,487 http-bio-8080-exec-115 ERROR admin 814x48551x1 1r3gxq7 10.10.30.124 /rest/folio/1.0/config/enable/agile [folio.web.client.RestClientImpl] *** Failed to call http://jira.canimex.com/rest/greenhopper/1.0 ... retrying!
2014-02-05 13:34:03,658 http-bio-8080-exec-115 ERROR admin 814x48551x1 1r3gxq7 10.10.30.124 /rest/folio/1.0/config/enable/agile [folio.web.client.RestClientImpl] *** Failed to call http://jira.canimex.com/rest/greenhopper/1.0 ... retrying!
2014-02-05 13:34:03,830 http-bio-8080-exec-115 ERROR admin 814x48551x1 1r3gxq7 10.10.30.124 /rest/folio/1.0/config/enable/agile [folio.web.client.RestClientImpl] *** Call to http://jira.canimex.com/rest/greenhopper/1.0 failed!
2014-02-05 13:34:03,830 http-bio-8080-exec-115 ERROR admin 814x48551x1 1r3gxq7 10.10.30.124 /rest/folio/1.0/config/enable/agile [folio.web.client.RestClientImpl] java.net.ConnectException: Connection refused
2014-02-05 13:34:03,830 http-bio-8080-exec-115 ERROR admin 814x48551x1 1r3gxq7 10.10.30.124 /rest/folio/1.0/config/enable/agile [folio.web.client.AgileServiceImpl] FOLIO - Agile connection timeout... ***Disabling bridge

Environment

Folio (Evaluation)
Jira 6.1.6 (license : valid)
Jira Agile 6.3.7 (license : valid)

Status

Assignee

JeanH

Reporter

Yannick Bilodeau

Labels

None

Affects versions

4.6.1

Priority

Critical