Before you begin

Please note the following information before you install, upgrade or remove Tempo Folio:

You must have the 'JIRA System Administrators' global permission.
Please check the Supported Platforms to ensure your version of JIRA supports the Tempo Folio version to be installed.
Chrome, Firefox, Safari and Internet Explorer 9 or higher are supported.
Tempo Folio is available in English and French. More languages will be supported in future releases.

Tempo Folio will add additional tables to your JIRA database. Enabling or disabling Tempo Folio within your installed plugins will not cause any damage to your JIRA data.

Installing Tempo Folio

Instructions in the following sections may differ depending on your versions of JIRA and the Universal Plugin Manager (UPM). See Atlassian documentation on add-on installation for more details.

Log into JIRA as a user with the 'JIRA System Administrators' global permission.
Click the Add-ons item in the cog menu at the top right.
Select the Find new add-ons link on the left navigation bar. Featured plugins available for JIRA will be shown.
Type 'Tempo Folio' in the search field and hit Enter. The Tempo Folio plugin will appear in the results.
Click the Manage button. A confirmation message and the plugin details will be displayed when Tempo Folio is installed.

Manually installing Tempo Folio

Download a Tempo Folio installation (.obr) file from the Atlassian Marketplace.
Log into JIRA as a user with the 'JIRA System Administrators' global permission.
Click the Add-ons item in the cog menu at the top right.
Select the Manage add-ons link on the left navigation bar. The Universal Plugin Manager page will be displayed.
Click the Upload add-on link and select Tempo Folio's installation file you have previously downloaded.
Click the Upload button. A confirmation message and the plugin details will be displayed when Tempo Folio is installed.

Editing your Tempo Folio License

To enter your Tempo Folio License details:

Log in as a user with the 'JIRA System Administrators' global permission.
Click the Add-ons item in the cog menu at the top right.
Select the Manage add-ons link on the left navigation bar. The Universal Plugin Manager page will be displayed.
Click the Tempo Folio section to expand it.
Paste your license into the License Key field and click Add.

You can copy your Tempo Folio license from https://my.atlassian.com, where you can either generate a new Evaluation License Key or retrieve your old License Key if you already have one.

Licensing

If you need to change your Tempo Folio license details at any time in the future, please refer to Specifying your License Details. Please note that if you are using a commercial (i.e. not an evaluation) license for Tempo Folio then it must match your JIRA's license. For example, if you have a JIRA 25 User Commercial license you must have a Tempo Folio 25 User Commercial license. Tempo Folio evaluation licenses do not need to match JIRA licenses.

Upgrading Tempo Folio

Before you begin, please read the latest Release Notes and version-specific Upgrade Notes (if any) and ensure that you are running a version of JIRA that is compatible with your new version of Tempo Folio.

To upgrade Tempo Folio:

Log in as a user with the 'JIRA System Administrators' global permission.
Click the Add-ons item in the cog menu at the top right.
Select the Manage add-ons link on the left navigation bar. The Universal Plugin Manager page will be displayed.
Click the Tempo Folio section to expand it.
Click the 'Update' button.

To upgrade Tempo Folio manually (e.g. if your Tempo Folio system does not have internet access), please follow the manual installation instruction.

Disabling Tempo Folio

To disable Tempo Folio:

Log in as a user with the 'JIRA System Administrators' global permission.
Click the Add-ons item in the cog menu at the top right.
Select the Manage add-ons link on the left navigation bar. The Universal Plugin Manager page will be displayed.
Click the Tempo Folio section to expand it.
Click the Disable button.

Getting Help

You may find answers in our FAQ page. Our online documentation contains information about using and administering Tempo Folio for JIRA. If you still cannot find answers you can submit your question to the Atlassian's user-based community or contact the Tempo Folio team directly.

Got some Issues?

For production or evaluation issues, please feel free to report them to us through our website or directly in Tempo Folio's public backlog. A support engineer will follow up with you quickly.

On this page:

Installing
Upgrading
Disabling
Getting Help

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