Appendix B - Collected data and privacy

Introduction

Pathfinder being developed following the Atlassian Connect architecture, it collects some data to a database that is stored outside of your OnDemand instance. All communication between your JIRA instance and Pathfinder is made over HTTPS (encrypted with SSL). The data collected is very minimal and non-sensitive and is common to all Atlassian Connect add-ons in order to correctly associate the received requests to the appropriate JIRA OnDemand instance. For all details about these requirements, please read Atlassian's document on Atlassian Connect add-ons design considerations. The data collected is sent by your JIRA instance to Pathfinder as part of the normal communication protocol of Atlassian Connect add-ons.

Information we collect

The data elements collected by Pathfinder are the following:

  • The base URL of your OnDemand instance (e.g. 'https://greffon.atlassian.net')
  • The description of your OnDemand instance (e.g. 'Atlassian JIRA at https://greffon.atlassian.net')
  • The key of the add-on uniquely identifying your OnDemand instance (e.g 'greffon.atlassian.net')
  • The name of the instance ('JIRA' or 'Confluence')
  • The public key of your instance (an RSA public key used for communication between the add-on and JIRA OnDemand)

Note also that when you download and install Pathfinder, we receive your name, organization name and email address that you provided to the Atlassian Marketplace.

How we use your information

The information collected by Pathfinder is used solely for the normal functioning of Pathfinder. None of your informations will be communicated to a third party. We may occasionally use the email address you provided to the Atlassian Marketplace when you downloaded and installed Pathfinder to obtain trial feedback or for other news or offers. You might for example be notified of new releases of Pathfinder. You can unsubscribe from our mailing list at any time by following instructions included in emails you receive from us. Your email will never be sold or communicated to a third party.

Update and delete your information

You may ask us to remove your information from our database at any time by sending us your request to team@pathfinderjira.com.

New uses of information

At this time, no other information is stored to Pathfinder. It is possible that in the future we add features to Pathfinder that would require persisting other data, such as user preferences. If any modification is made to the set of data previously collected, we will take reasonable efforts to provide notice and obtain consent to any such uses as required by law.

See also